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Terms & Conditions

Paramount Hair Extensions – Booking, Deposit, Refund & SMS Messaging Terms

At Paramount Hair Extensions, we take great pride in providing luxury hair extension services, custom color transformations, and a high-quality salon experience for every client. To maintain this standard and protect the time of both our stylists and clients, we ask that you carefully review and agree to the following Terms & Conditions before booking an appointment or opting in to receive messages from us.

Booking & Deposit Policy

To secure your appointment, Paramount Hair Extensions requires a $50 non-refundable deposit at the time of booking. This deposit is credited toward your scheduled service and is used to reserve your appointment time with our stylist.

Please note:

  • Deposits are non-refundable under any circumstance.
  • The deposit is used to hold your appointment time.
  • Your appointment is not fully confirmed until the required deposit has been paid.

Rescheduling & Cancellations

We understand that life happens. If you need to reschedule your appointment, we require a minimum of 48 hours’ notice.

  • If at least 48 hours’ notice is provided, your deposit may be transferred one time to a new appointment.
  • If you cancel or reschedule with less than 48 hours’ notice, your deposit will be forfeited, and a new deposit will be required to book another appointment.

We enforce this policy to protect our stylists, who work on a commission-based structure. Last-minute cancellations often result in appointment times that cannot be filled, which may cause your stylist to lose income for that period. Just as we value your time, we ask that you respect ours by providing proper notice when changes are needed.

Refund Policy – Hair Extensions

Due to hygiene regulations and the custom nature of our services, all hair extension purchases and services are considered final sale.

We do not offer refunds on:

  • Hair extensions once purchased or installed
  • Hair extension installation services
  • Custom color services
  • Change-of-mind cases after booking or completion of service
  • Services where the client has approved the consultation, color match, method, or installation plan

Please make sure you are confident in your decision before confirming your appointment. Once hair has been opened, customized, installed, or used for a scheduled service, we cannot accept returns, exchanges, or refunds.

Why Deposits Matter

Deposits help protect everyone’s time.

When an appointment is booked, we reserve time in a stylist’s schedule that could have been offered to another guest. If a client cancels without enough notice, it is often difficult or impossible to fill that appointment time, leaving the stylist without income for that portion of the day.

Your deposit ensures that even in the case of a late cancellation or missed appointment, your stylist is partially compensated for the time that was reserved.

SMS Messaging Terms of Service

Program Name

Paramount Hair Extensions

For the purposes of these Terms of Service, the Program Name refers to Paramount Hair Extensions, the company operating the SMS messaging program.

Program Description

By opting in to receive SMS messages from Paramount Hair Extensions, you agree to receive text messages related to your appointment, consultation, booking, salon services, hair extension services, reminders, updates, follow-ups, customer support, and occasional promotional offers.

Message types may include, but are not limited to:

  • Appointment confirmations
  • Appointment reminders
  • Consultation reminders
  • Booking follow-ups
  • Rescheduling or cancellation updates
  • Service-related updates
  • Customer support messages
  • Promotional or special offer messages related to Paramount Hair Extensions

Message frequency may vary.

Opt-Out Instructions

You can cancel the SMS service at any time. Simply text “STOP” to the shortcode or phone number from which you received our messages.

After you send “STOP,” we will send you a confirmation SMS to confirm that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from Paramount Hair Extensions unless you opt in again.

Rejoining Instructions

If you previously opted out and would like to rejoin our SMS messaging program, you may sign up again through our website, booking form, lead form, consultation form, or by otherwise providing consent to receive SMS messages from Paramount Hair Extensions.

Once you opt in again, we will resume sending SMS messages to you.

Help Instructions

If you experience any issues with our messaging program, reply with the keyword “HELP” for assistance.

You may also contact Paramount Hair Extensions directly using the following information:

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates

Message and data rates may apply for messages sent to you from Paramount Hair Extensions and for messages sent from you to Paramount Hair Extensions.

Message frequency varies. For questions about your text messaging plan or data plan, please contact your wireless provider.

Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy:

Compliance with Industry Standards

Paramount Hair Extensions is committed to following applicable messaging guidelines, carrier requirements, and industry standards for SMS communications, including consent-based messaging, opt-out support, and responsible communication practices.

Legal Compliance Note

By using our website, booking an appointment, submitting a form, or opting in to receive SMS communications, you agree to these Terms & Conditions and acknowledge that Paramount Hair Extensions may contact you according to the consent you provide.

Paramount Hair Extensions complies with applicable laws and regulations related to customer communications, appointment policies, privacy, and SMS messaging.

Contact Us

If you have any questions about our policies, need help with your appointment, or need to reschedule, please contact our front desk team.

Paramount Hair Extensions

We appreciate your understanding and support in helping us maintain a fair, respectful, and luxury salon experience for both our clients and our team.